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Storage & custody

Hardware wallets in the UK — setup, backups and risks

Quick answer: Buy a hardware wallet only from the manufacturer or authorised reseller. Write the seed phrase on paper — never digitally. Test recovery before moving large amounts. Tell a trusted person how to access instructions if you die — see our inheritance access guide.

A hardware wallet stores your crypto keys offline on a physical device. It is the standard approach for long-term holdings — but you become solely responsible for backups.

Published by Digital Assets Team 1 min read Text version
Not financial advice. This guide is general information only, fact-checked against UK government sources. It is not a personal recommendation. Cryptoassets are high-risk. You may lose all the money you invest.

How hardware wallets work

The device signs transactions offline. Your seed phrase (12–24 words) can restore the wallet on a new device. The phrase is the master key — not the hardware itself.

Visual guide

What a wallet helps you control

The address, the signing key and the network

What a wallet helps you control. A text description follows the illustration.

A wallet manages access to keys and transactions. The coins are not physical objects stored inside a hardware wallet. This is a simplified conceptual illustration.

Read the diagram as text
  1. 01. Public address. Identifies a destination on the network.
  2. 02. Private key. Authorises transactions. Keep it secret.
  3. 03. Network record. Records the assets and transactions on the ledger.

Initial setup checklist

1) Buy from official site. 2) Initialise device yourself — never use pre-filled seed. 3) Write seed on paper, store securely. 4) Send a small test transaction. 5) Verify receive address on device screen.

Common mistakes

Photographing seed phrase, storing in cloud notes, entering seed into a website (always a scam), or buying ‘pre-loaded’ wallets on marketplaces.

Learn how attackers request secrets in the seed-phrase phishing guide.

If the device is lost or damaged

Restore using seed phrase on a replacement device. Without seed, funds are inaccessible — no bank recovery.

Frequently asked questions

Are hardware wallets FCA-regulated? +

The wallet device is not a regulated product. You hold crypto directly — no FSCS.